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Shifting Work: How Micro is Micro?

I have a working theory about workplace trends: assign any behavior that has persisted for decades a hyphenated descriptor, and within a year HR will be issuing formal guidance on it. Let’s examine...

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What We Leave Behind

It takes a surprisingly small container to hold what a person accumulates over nineteen years at a job. A single copy paper box will generally do it, and into that box goes the mug from a 2009 charity...

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When the AI Notetaker Joins Your Meeting

I joined a meeting the other day and, for a moment, it was just me and the notetaker. Not for the whole thirty minutes – five other people eventually arrived, each with an apology about a call that ran...

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Time to Talk about “The Rizz”

I have, in the last week or so, participated in two separate conversations in which the phrase “the rizz” was deployed, unironically, by adults. Adults who are, every one of them, well past the age of...

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Performative AI Takes the Stage

Somewhere this quarter, on a company earnings call you didn’t listen to, a CEO leaned toward the microphone and declared their company to be “AI-first.” Analysts nodded and scribbled notes and the...

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Summer Hours: Who Set the Expiration Date?

Let me confess something up front: there are few pleasures more complete than walking out of the building at noon-ish on a summer Friday, laptop abandoned, the whole golden afternoon stretched out...

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Three Days Off, Four Days of Consequences

Another long holiday weekend is upon us in the US of A, and with it comes the predictable cascade of news coverage about gas prices, TSA lines, and highway traffic that somehow surprises us every...

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Job Search as Content Strategy: Unemployable by Design

It’s awful out there for job seekers; searching for a job right now is an exercise in what-feels-like futility and managed humiliation. You submit your application on LinkedIn, the platform helpfully...

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Cultivating the Human Edge

Every year Deloitte releases its Global Human Capital Trends Report, and every year I pore over it (although I was, admittedly, late to the party this year). And I’d encourage every HR professional to...

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Go Along to Get Along

Go along to get along. It travels easily, this expression. It presents itself as wisdom rather than warning: a pragmatic acknowledgment that harmony requires some measure of personal concession, that...

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Low-Hanging Fruit. Reach May Vary.

At some point in the annals of corporate history, we decided that “low-hanging fruit” was the perfect metaphor for easy wins, quick fixes, and tasks so obvious that any reasonable person could dispatch...

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Setting Your Status to “Leave Me Alone”: In Defense of Being Unreachable at Work

There was a time – and I know you remember it, if only dimly – when you could wander down to the break room, pour yourself a cup of terrible coffee, and exist, unbothered, for twelve glorious minutes....

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The Corporate Polo Shirt: A Uniform Built for No One

At some point in the evolution of the workplace, someone decided that the polo shirt was the ideal canvas for a company logo. That decision has never really been questioned since. The “company polo”...

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Free Speech at Work: Understanding the First Amendment

“Free speech” gets invoked everywhere – from campus quads to corporate Slack channels. In U.S. law, though, it has a precise meaning: the First Amendment restrains government actors from abridging...

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Workplace Weather: Spotting Culture Shifts

You can feel a culture change at work before you can chart it. The air gets heavy. The jokes at the all-hands meeting don’t quite land, decisions stretch like taffy at the State Fair, and the most...

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Things I Miss about Going to the Office

I miss the cakes. Chocolate sheet cake with buttercream frosting for someone’s birthday. King Cake during Carnival season. Caramel Doberge with too many layers to count and just enough sugar to spark a...

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The Tyranny of Mandated Merriment

Shannon stood in the fluorescent-lit conference room, a paper plate of stale cookies in one hand and a name tag proclaiming “Holiday Elf #7” in the other. The air was thick with forced cheer and the...

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The Family Business: When Kinship and Commerce Collide

Let’s rewind to 1913. After being widowed, my great-grandmother Ella Sindorf took over Sindorf’s “Staples and Fancy Groceries” on Hadley Street in Milwaukee, WI. A businesswoman by necessity, not by...

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The Leadership Retreat: Are Off-Sites On Point…or Not?

Once a year – sometimes twice, if the budget is healthy  – senior leaders everywhere stuff their laptops, a few branded fleece vests, and a stack of lofty intentions into roller bags and head for...

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How Bad Business Processes Break Good People

We’ve all seen it. A well-intentioned, talented, motivated employee slowly ground down by an inflexible process that was last updated during the Bush administration. (The first one.) They’re not...

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